Job Title: Collector

Business Unit: MIG Food

Department: Finance

Job Location: Khartoum

Job Purpose:

We are looking for a Collector to join our team and be responsible for following up on and recovering outstanding customer receivables, ensuring effective collection processes and supporting the company’s cash flow.

Key Responsibilities:

Follow up daily on overdue accounts and update collection records.

Contact customers through phone, email, and messaging channels.

Explain outstanding balances and payment obligations.

Negotiate suitable payment plans and follow up on agreed payments.

Issue payment reminders and collection notices.

Coordinate with Sales and Accounting to resolve invoice and payment disputes.

Follow up on settlements and payments and issue receipts.

Escalate seriously overdue accounts for legal action and prepare the required documents.

Prepare regular collection reports and analyze reasons for payment delays.

Ensure compliance with company policies, procedures, and applicable regulations.

Requirements:

Excellent communication and customer-handling skills, with the ability to be firm and professional.

Strong negotiation, persuasion, and conflict-resolution abilities.

Patience, flexibility, and the ability to handle challenging situations.

Strong organizational and record-management skills with high attention to detail.

Ability to work under pressure and achieve collection targets.

High integrity and confidentiality when handling financial information.

Good knowledge of Microsoft Office, particularly Excel.

Strong research and analytical skills.

Preference will be given to candidates who are residents of River Nile State, Gedaref State, or Kassala State. or khartoum

Closing Date:

12/10/2026